Shipping policy
Last updated November 11, 2026.
Standard delivery in Australia
Standard shipping is free for Australian orders, with no minimum spend. We process orders in 1–2 business days. After dispatch, standard transit typically takes 2–5 business days. The estimated total is 3–7 business days.
Address and delivery updates
Check your delivery address before placing your order. If you spot an error or need to cancel, contact us with your order number as soon as possible. When tracking is available, we share it in your dispatch email. If we cannot dispatch within the stated window, we will contact you about the updated timing and cancellation options.
See the return policy for parcels or items that arrive damaged or incomplete.
Contact Steepniva
support@steepniva.com · +1 (210) 876-0970 · Contact page
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